FAQ

Q: Can I order as an individual?

A: Yes! While we focus on B2B, individuals are welcome. Free shipping for orders over $800.

Q: How to track my order?

A: Login and go to "My Orders" in the user dashboard to check order status.

Q: Is COD available?

A: We do not support Cash on Delivery. Please use Credit Card or FPS.

Q: Are frozen and dry goods delivered separately?

A: They may be delivered by multi-temp trucks or separate bills depending on the order, but we aim for same-slot delivery.

Q: Can I modify my order?

A: You can modify if status is "Processing". Once "Shipping", changes are not allowed.